tag:blogger.com,1999:blog-27589090.post3044315065102555200..comments2024-03-08T06:19:25.025-05:00Comments on 1 Happy St: A long-winded Home Depot complaintThe 1 Happy St. Staffhttp://www.blogger.com/profile/00064984176758579727noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-27589090.post-52970949183443317982008-05-16T12:16:00.000-04:002008-05-16T12:16:00.000-04:00I had much the same experience - except that I bar...I had much the same experience - except that I bargained for a $70.00 discount on a $170.00 nail gun. I signed up for the card, got the discount, and was on my way. When I got the usurious cardholder's agreement, however, I looked at my other credit cards (9.9% interest) and decided to cancel the Home Depot card. (I also looked around online - Home Depot is notorious for severe penalties for one-day late payments on tiny amounts, and they often fail to mail your statement, causing the late payments - no thanks). I cut up the card and mailed it back, along with a letter asking them to cancel the card. Well guess what? They didn't cancel the card. Why? Well, five months later when I found out (they have never mailed me a statement) that they didn't cancel it, I called. THey said they have the letter and the cut up cards, but that I failed to state my position in my company on the letter. Now, my company is me - they issued a contractor card, but it is really just me. And it doesn't say anything about position with the company in the cardholders agreement. Not only that, the agreement says that if you cut up the cards and mail them back within 30 days, they won't open the account in the first place. <BR/>So beware. Do yourself a favor and close the account. If you can.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-27589090.post-25648866620585454242008-03-29T09:09:00.000-04:002008-03-29T09:09:00.000-04:00I HATE Home Depot. I live in the Philly area, and...I HATE Home Depot. I live in the Philly area, and their subcontractor for kitchen remodeling is Housecrafters. They did the most terrible job in my kitchen. I will never hire them for anything else. As a matter of fact, I am so disappointed that I refuse to shop there at all. I don't want to spend another penny at their store. Do not use Home Depot for your house remodeling! They are also not all that cheap to say you pay what you get for. We spent over $12,000 (with materials, the total cost was $22,000) on labor only for a dinky tiny kitchen in a twin house. I could have hired a solo contractor for $9,000, but decided to go with Home Depot because I thought they had a good reputation.<BR/>They lied or misguided me when they gave me prices for counter tops. Their customer service was awful. They said it would take 7-10 days to do the work. It took them 2 months. And on top of all that aggravation, the work they did was awful. A sub-sub-contractor does the work and does not care for you at all. All he wanted to do is spend as little time as possible to finish the job. Did not care at all about making the customer happy.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-27589090.post-19050031795817254932008-03-12T09:36:00.000-04:002008-03-12T09:36:00.000-04:00So you are only long-winded when you are whining.....So you are only long-winded when you are whining...Meganhttps://www.blogger.com/profile/09724110104843774923noreply@blogger.comtag:blogger.com,1999:blog-27589090.post-8129514407177531062008-03-12T08:47:00.000-04:002008-03-12T08:47:00.000-04:00DisagreeDisagreeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-27589090.post-88875228799817525362008-03-11T20:25:00.000-04:002008-03-11T20:25:00.000-04:00I think it's pretty crappy that no one offered to ...I think it's pretty crappy that no one offered to help you, and it's obvious you got treated pretty shabbily throughout the store. The one thing that kept coming to my mind was this - why didn't you ask one of the twenty people you came into contact with for assistance? Yes, they should have offered, but instead of struggling and getting irritated, ASK FOR HELP!Meganhttps://www.blogger.com/profile/09724110104843774923noreply@blogger.com